He has worked in the printing industry for 30 years in a variety of engineering and customer-facing roles encompassing production control, project management, procurement and sales. The new position at Heaford allows him to combine all disciplines in his broad remit to deliver continuous capability and productivity improvements for customers. Drawing on his considerable market knowledge and manufacturing process expertise, Muncaster will direct product development in line with emerging trends and technical advancements.
“The key to success will be in identifying those developments with the potential to make a substantial difference to our customers’ businesses and then innovating our own offering quickly and efficiently,” explains Muncaster. “This is both the challenge and the charm of the role. With an already vast installed base, as well as prospective new customers in all market segments, it presents the opportunity to make a contribution to the ongoing success of a highly-respected British brand.”
According to Sally-Anne Heaford, managing director, while the company has a solid base and significant market penetration, the appointment of Muncaster recognizes the speed of change in these industries today. Heaford says, “A new dedicated resource focused exclusively on enhancing operational efficiency and forward-thinking developmental improvements will benefit our company and most importantly our customers. With his proven record in commercial and technical roles, as well as his open approach and keen attention to detail, we are certain that David will be able to fulfil his new responsibilities while preserving the Heaford hallmark of excellence.”