Kiran Consultants is a computer software company providing ERP and presales CRM solutions to manufacturing and trading units. The company has extensive industry knowledge of flexible packaging, blown film, labels manufacturing and provides industry specific ERP and CRM solutions for the same.
Kiran Consultants has rolled out a new cloud-based CRM solution for the packaging and label industry. The solution helps in all pre-sales and post-sales activities. Using the solution, marketing personnel can compute job costs quickly, send quotations and keep track of leads. The solution facilitates in logging of customer complaints service tickets.
Auto mail and SMS alerts are sent to customer and plant executives helping in timely addressal of issues and helps in analysis thereafter.
The solution is offered as Software as a Service (SaaS). In the SaaS model, users gain access to the application software for an annual subscription fee. Since the application is hosted on the Cloud, they can run it from their desktops, mobile and tablets without the
hassles of IT infrastructure thus simplifying the software’s implementation, use, maintenance and support.
“We have been associated with the packaging industry since 1987 with Uflex as our first client. We provide industry specific end-to-end ERP solutions also for packaging industry right from order to dispatch. The solution uses the latest .NET technology and runs on Cloud,” says Gaurav Bansal, director of Kiran Consultants.