Gea launches digital service platform for filling line customers

Customers can order original spare parts 24/7

Gea eParts for filling can be used to order service kits for Gea filling and packaging lines, which include complete, hygienically packaged and labeled kits for machine assemblies. Photo Gea

Gea is adding the order platform Gea eParts for filling to its range of online services for customers with filling and packaging lines. The data analysis tool will simplify planning, ordering, and maintenance work for manufacturers, significantly improving uptime and efficiency.

Using Gea eParts for filling ordering platform customers can order original spare parts 24/7, and access real-time information on prices, stock, lead times, and part availability. The search modules are based on interactive spare parts manuals, making it easy to find any item needed. Service kits, which bundle parts for specific machine groups, are also available here. This reduces repair costs and staff downtime due to unplanned system outages and improves the reliability and availability of Gea filling and packaging lines.

Integrated service platform for reactive and predictive maintenance

GEA eParts for Filling is part of the GEA
Performance Cockpit, a fully integrated web-based
application platform that serves as a central point for all
filling and packaging line services.
Photo GEA

Gea eParts for filling is part of the Gea performance cockpit, a fully integrated web-based application platform that serves as a central point for all filling and packaging line services. The digital tool provides customers with current operating data, links service processes, and improves customers’ productivity and competitiveness through a variety of remote services.

Gea is one of the world’s largest systems suppliers for the food, beverage and pharmaceutical sectors. The international industrial technology group specializes in machinery and plants as well as advanced process technology, components and comprehensive services. With more than 18,000 employees, the group generated revenue of more than EUR 4.6 billion in fiscal year 2020. A major focus is on continuously enhancing the sustainability and efficiency of customers’ production processes. Gea plants, processes and components help achieve significant reductions in carbon emissions, plastic use and food waste in production worldwide. In this way, Gea makes a decisive contribution toward a sustainable future, fully in line with its corporate philosophy of ‘engineering for a better world.’

The Covid-19 pandemic led to the country-wide lockdown on 25 March 2020. It will be two years tomorrow as I write this. What have we learned in this time? Maybe the meaning of resilience since small companies like us have had to rely on our resources and the forbearance of our employees as we have struggled to produce our trade platforms.

The print and packaging industries have been fortunate, although the commercial printing industry is still to recover. We have learned more about the digital transformation that affects commercial printing and packaging. Ultimately digital will help print grow in a country where we are still far behind in our paper and print consumption and where digital is a leapfrog technology that will only increase the demand for print in the foreseeable future.

Web analytics show that we now have readership in North America and Europe amongst the 90 countries where our five platforms reach. Our traffic which more than doubled in 2020, has at times gone up by another 50% in 2021. And advertising which had fallen to pieces in 2020 and 2021, has started its return since January 2022.

As the economy approaches real growth with unevenness and shortages a given, we are looking forward to the PrintPack India exhibition in Greater Noida. We are again appointed to produce the Show Daily on all five days of the show from 26 to 30 May 2022.

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