Gea launches digital service platform for filling line customers

Customers can order original spare parts 24/7

Gea eParts for filling can be used to order service kits for Gea filling and packaging lines, which include complete, hygienically packaged and labeled kits for machine assemblies. Photo Gea

Gea is adding the order platform Gea eParts for filling to its range of online services for customers with filling and packaging lines. The data analysis tool will simplify planning, ordering, and maintenance work for manufacturers, significantly improving uptime and efficiency.

Using Gea eParts for filling ordering platform customers can order original spare parts 24/7, and access real-time information on prices, stock, lead times, and part availability. The search modules are based on interactive spare parts manuals, making it easy to find any item needed. Service kits, which bundle parts for specific machine groups, are also available here. This reduces repair costs and staff downtime due to unplanned system outages and improves the reliability and availability of Gea filling and packaging lines.

Integrated service platform for reactive and predictive maintenance

GEA eParts for Filling is part of the GEA
Performance Cockpit, a fully integrated web-based
application platform that serves as a central point for all
filling and packaging line services.
Photo GEA

Gea eParts for filling is part of the Gea performance cockpit, a fully integrated web-based application platform that serves as a central point for all filling and packaging line services. The digital tool provides customers with current operating data, links service processes, and improves customers’ productivity and competitiveness through a variety of remote services.

Gea is one of the world’s largest systems suppliers for the food, beverage and pharmaceutical sectors. The international industrial technology group specializes in machinery and plants as well as advanced process technology, components and comprehensive services. With more than 18,000 employees, the group generated revenue of more than EUR 4.6 billion in fiscal year 2020. A major focus is on continuously enhancing the sustainability and efficiency of customers’ production processes. Gea plants, processes and components help achieve significant reductions in carbon emissions, plastic use and food waste in production worldwide. In this way, Gea makes a decisive contribution toward a sustainable future, fully in line with its corporate philosophy of ‘engineering for a better world.’

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