The establishment of a new service center, Haver Service and Consumables Turkey, is in partnership with Ilka, the company’s longstanding industrial packing supplier and representative in the region. The new location will reduce response times, strengthen customer relationships and consolidate service activities at the local level.
Haver & Boecker, a global leader in packing, palletizing and bagging equipment, recently announced the expansion of its service capacity in Turkey.
The establishment of a new service center, Haver Service and Consumables Turkey, is in partnership with Ilka, the company’s longstanding industrial packing supplier and representative in the region. The new location will reduce response times, strengthen customer relationships and consolidate service activities at the local level.
“No matter where our customers are in the world, it’s important that they have access to fast service for their packing equipment needs,” said Engelbert Köß, general manager at Haver & Boecker Service. “Turkey is a rapidly expanding market. Packing operations need access to a reliable service center in the area, so we came together with Ilka to make that a reality.”
The expansion of Haver & Boecker’s service footprint brings a local service option for customers in the area. The new location will have the full range of services, including consumables, OEM spare parts, operator training, repairs and performance upgrades, across the cement, building materials, chemicals and food industries. This new setup is supported by Haver & Boecker’s global application and material testing expertise to match each product with the right packing solution.
Ilker Cavder and Kazim Sonmez will manage Haver Service and Consumables Turkey. Ilka’s local market knowledge and established customer relationships will provide support to Haver & Boecker’s service teams.
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