CVS Pharmacy app adds Spoken Rx prescription reader

RFID pharma label enables prescription to be heard through an app

181
CVS
When Spoken Rx scans the RFID labels in the app, which can be accessed by users using Siri or Google Assistant on their phones, prescription label information will be spoken out loud. Photo - CVS

CVS Pharmacy, the major USA pharmaceutical outlet, announced in July that it has developed Spoken Rx, a new feature of the company’s app that can read a specific type of label for patients with visual impairments and those who cannot read standard print labels. Spoken Rx is the first in-app prescription reader application to be developed by a national retail pharmacy, it says.

By the end of 2020, 1,500 CVS Pharmacy locations will be equipped to fix special RFID labels to prescription vials. When Spoken Rx scans the RFID labels in the app, which can be accessed by users using Siri or Google Assistant on their phones, prescription label information will be spoken out loud. This information, which is essential for patient safety and adherence, currently includes patient name, medication name, dosage, and directions and will be enhanced to include additional information over the months to come. The feature will be available in all CVS locations by the end of 2021.

Enrollment in the program is seamless and can be done either over the phone or in-store, where a pharmacist can ensure the patient’s app is appropriately set up for the service. Spoken Rx is free to CVS Pharmacy patients, and the app will read prescription label information aloud in either English or Spanish.

“The in-app feature gives patients more flexibility, providing the relevant prescription information out loud wherever and whenever they need it,” said Ryan Rumbarger, senior vice president, store operations at CVS Health. “Spoken Rx provides a more seamless experience to our patients who are visually impaired.”

This announcement is the result of the collaboration between CVS Pharmacy and the American Council of the Blind, which worked with CVS and tested the technology throughout its development.

“Spoken Rx is a positive step that offers same-day, access for prescriptions filled in CVS stores, allowing for a greater level of privacy, safety, and independence for blind and visually impaired customers of all ages,” said Kim Charlson, immediate past president of the American Council of the Blind.” We’re pleased about this addition to the existing braille, audio, and large print accessible prescription label offerings provided by CVS Caremark and CVS.com.”

See the agenda for the AIPIA Virtual Congress on 10 September and register here.

This article first appeared on the AIPIA website and is republished with permission.

The Covid-19 pandemic led to the country-wide lockdown on 25 March 2020. It will be two years tomorrow as I write this. What have we learned in this time? Maybe the meaning of resilience since small companies like us have had to rely on our resources and the forbearance of our employees as we have struggled to produce our trade platforms.

The print and packaging industries have been fortunate, although the commercial printing industry is still to recover. We have learned more about the digital transformation that affects commercial printing and packaging. Ultimately digital will help print grow in a country where we are still far behind in our paper and print consumption and where digital is a leapfrog technology that will only increase the demand for print in the foreseeable future.

Web analytics show that we now have readership in North America and Europe amongst the 90 countries where our five platforms reach. Our traffic which more than doubled in 2020, has at times gone up by another 50% in 2021. And advertising which had fallen to pieces in 2020 and 2021, has started its return since January 2022.

As the economy approaches real growth with unevenness and shortages a given, we are looking forward to the PrintPack India exhibition in Greater Noida. We are again appointed to produce the Show Daily on all five days of the show from 26 to 30 May 2022.

It is the right time to support our high-impact reporting and authoritative and technical information with some of the best correspondents in the industry. Readers can power Packaging South Asia’s balanced industry journalism and help sustain us by subscribing.

– Naresh Khanna

Subscribe Now

LEAVE A REPLY

Please enter your comment!
Please enter your name here