Syntegon inaugurates new OSD Customer Center in Waiblingen

From development to production of oral solid dosage forms

Six times more cleanroom capacity for customer projects in Waiblingen. Photo - Syntegon

After the one-year construction phase, Syntegon Technology inaugurated its new oral solid dosage (OSD) Customer Center in Waiblingen, Germany, on 16 November 2020. The 600 square meter building includes everything customers from Syntegon need for the formulation, development, and production of their OSD forms – from cleanrooms and assembly areas to offices, meeting and training rooms. “With this infrastructure and our team of experts, we offer our customers exactly the innovative power they expect from a reliable and future-oriented partner,” says Thomas Brinz, head of the new OSD Customer Center.

According to the company, in the new OSD Customer Center, Syntegon’s clients will meet with experts who take care of problem-solving, as well as optimizing and developing their processes and providing seminars and training. Syntegon has increased the cleanroom capacity at its site in Waiblingen sixfold. From laboratory equipment to production-scale machines, TPR tablet presses for mono and bilayer tablets and GKF capsule filling machines are available for all formats and products in different cleanroom classes – up to the highest containment level OEB5 (occupational exposure band rating of 5).

Syntegon GKF 720 HiProTect
Syntegon GKF720 HiProtect

Bridging the gap between drug development and production

The new OSD Customer Center offers pharmaceutical developers and manufacturers an ideal location to test future formulations or existing products on real machines. “From the development of active ingredients or formulations to process optimization or machine operator training – we bridge the gap between all these disciplines,” says Brienz. Since Syntegon’s customers do not just want to test their filling parameters on production equipment, “we also offer them the process analysis of active ingredients and formulations, as well as the diagnosis of existing processes. Especially for powders, we can now offer more comprehensive services,” as Brinz explains.

Syntegon uses the newly developed “Automated Process Development” (APD) tool to develop optimum parameters, which is also suited for active ingredients or formulations that have not yet been approved. “Manual evaluations of process parameters can take days or even weeks,” Brinz explains. “The APD tool achieves not only faster, but also more precise results.” By determining the interactions between material, quality, and process-critical parameters, the tool ensures an improved understanding of the process, which has positive effects on the quality of the end product.

Worldwide laboratory competence

The OSD Customer Center provides customers with a ten-strong core team of pharmacists, chemists, process specialists, engineers, trainers, and service technicians. “Depending on the customer project, we can flexibly call in additional specialists from different areas,” says Brienz. “This way, we help our customers to design their capsule filling and tablet pressing processes much more efficiently, and to increase their overall plant effectiveness. In addition, we are now also able to expand our range of training courses and seminars.”

The OSD Customer Center in Waiblingen is said to complement the range of specialized laboratories and customer centers at Syntegon. Waiblingen is the third facility for solid oral dosage forms next to Schopfheim in Germany and Hangzhou in China. In addition, five partner laboratories provide optimum advice to pharmaceutical developers and manufacturers around the world. “The OSD Customer Center in Waiblingen is the logical next step towards even stronger customer orientation and flexible services,” says Brienz.

The Covid-19 pandemic led to the country-wide lockdown on 25 March 2020. It will be two years tomorrow as I write this. What have we learned in this time? Maybe the meaning of resilience since small companies like us have had to rely on our resources and the forbearance of our employees as we have struggled to produce our trade platforms.

The print and packaging industries have been fortunate, although the commercial printing industry is still to recover. We have learned more about the digital transformation that affects commercial printing and packaging. Ultimately digital will help print grow in a country where we are still far behind in our paper and print consumption and where digital is a leapfrog technology that will only increase the demand for print in the foreseeable future.

Web analytics show that we now have readership in North America and Europe amongst the 90 countries where our five platforms reach. Our traffic which more than doubled in 2020, has at times gone up by another 50% in 2021. And advertising which had fallen to pieces in 2020 and 2021, has started its return since January 2022.

As the economy approaches real growth with unevenness and shortages a given, we are looking forward to the PrintPack India exhibition in Greater Noida. We are again appointed to produce the Show Daily on all five days of the show from 26 to 30 May 2022.

It is the right time to support our high-impact reporting and authoritative and technical information with some of the best correspondents in the industry. Readers can power Packaging South Asia’s balanced industry journalism and help sustain us by subscribing.

– Naresh Khanna

Subscribe Now


Please enter your comment!
Please enter your name here