ISO-certified cybersecurity at Heidelberg

External audit and certification to ISO 27001

Control software from Heidelberg with in-built artificial intelligence can be used to automate processes, even to the extent of implementing autonomous printing. Photo Heidelberg

To offer its customers the greatest possible protection for their data, Heidelberg, which offers print and packaging solutions, has established a comprehensive management system for information security, which has been externally audited by DQS GmbH and certified to the international ISO 27001 standard.

In these days of networked industrial systems and increasing digitization, information security and cybersecurity are becoming ever more vital for companies. Even in the printing industry, it is hard to imagine working without automated and digitally networked processes anymore.

This management system for information security will enable us to safeguard a high level of cybersecurity at Heidelberg in the future, too,” says Ludwin Monz, CEO of Heidelberg. “Ongoing assessment of risks from malware and other threats makes it possible for us to continuously improve the security of our systems and solutions.”

Heidelberg offers networked, and heavily automated machinery, control software, and cloud solutions for print shops. Assistance systems with in-built artificial intelligence can be used to automate processes, even to the extent of implementing autonomous printing.

B2B platforms for consumables and service parts, software for controlling the entire workflow in the printing process, and Internet-based remote diagnoses for machine maintenance are also included in the service range.

The successful Heidelberg “subscription” contract models would also be impossible without comprehensive cybersecurity. In these cases, customers no longer pay for the press itself, but rather for the number of sheets printed.

As Monz says, “Over the past decades, Heidelberg has developed from a conventional mechanical engineering company that offers the associated services to a technology company with a high proportion of digital processes, products, and services. We see this ISO 27001 certification as both a recognition of our efforts and motivation to keep going. It proves that information security is integrated into the management and organization system of the Heidelberg Group, as assessed by recognized principles. This means we can live up to the justified expectations of our customers.”

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