Easily in touch with your machines

Traditionally, once an OEM sells a machine, they are perfectly content to never hear from the buyer again – because that means the machine is running. How smoothly it is running is another question altogether. Beyond the occasional spare part or scheduled maintenance, contact with the customer – and any prospect of additional revenue – ends at delivery. That is all about to change, however. Through digitalization, the Industrial Internet of Things (IIoT) and cloud applications, it is now possible to monitor machines in the field and evaluate their performance. For machine builders, these newfound capabilities open up exciting new possibilities. If they can analyze the productivity, energy consumption and key performance indicators of the machines they have sold, what they want to know is whether they can use all this knowledge to offer new services and establish new business models. For IoT experts, the answer to this question is a resounding ‘yes.’ That is precisely what becomes possible when you have access to comprehensive data about the state of a machine. You should also…

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