Strong Indian service team optimizes Bobst vacuum metallizers

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Vacuum metallizing is one of the most complicated technologies used in the flexible packaging business; therefore, it is essential that it has the capability to run continuously. To ensure this, it is critical to have after-sales support which has specialized skill-sets and comprehensive experience of understanding problems and trouble shooting. This mix of skills and experience is usually difficult to find within a service team.

The 8-strong Bobst Indian service team based in 3 locations across India has extensive knowledge of vacuum metallizers with a combined total of 100 years’ experience across the team; this means as well as maintenance and servicing of machines, they can also offer expert advice and training on process optimization and machine operation such as how to maintain OD uniformity within acceptable limits and how to avoid defects such as pin holes and scratches.

Bobst services are perceived as the benchmark in the industry and the team is passionate about delivering world-class services for world-class machines. You can keep your Bobst vacuum metallizer in peak condition with a range of service packages including Maintenance Plus, which includes regular machine health checks, preventative maintenance and priority visits should any problems arise and expert telephone support 24 hours a day. Additionally, the team can assist with settings for optimization, upgrades and retrofits to boost machine productivity and ergonomics and supply of genuine Bobst spare parts and consumables, which are available at the Bobst Pune warehouse.

As well as servicing machines within India, when necessary, the team also installs and commissions metallizers in other areas such as the Middle East, Egypt, South America and South-East Asia.

The Covid-19 pandemic led to the country-wide lockdown on 25 March 2020. It will be two years tomorrow as I write this. What have we learned in this time? Maybe the meaning of resilience since small companies like us have had to rely on our resources and the forbearance of our employees as we have struggled to produce our trade platforms.

The print and packaging industries have been fortunate, although the commercial printing industry is still to recover. We have learned more about the digital transformation that affects commercial printing and packaging. Ultimately digital will help print grow in a country where we are still far behind in our paper and print consumption and where digital is a leapfrog technology that will only increase the demand for print in the foreseeable future.

Web analytics show that we now have readership in North America and Europe amongst the 90 countries where our five platforms reach. Our traffic which more than doubled in 2020, has at times gone up by another 50% in 2021. And advertising which had fallen to pieces in 2020 and 2021, has started its return since January 2022.

As the economy approaches real growth with unevenness and shortages a given, we are looking forward to the PrintPack India exhibition in Greater Noida. We are again appointed to produce the Show Daily on all five days of the show from 26 to 30 May 2022.

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– Naresh Khanna

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